Platform as a Product - transforming from service delivery into continuous operations
Submitted to DevOpsDays Houston 2021. Rejected .
- Level
- Intermediate
- Length
- Talk, 30-45 minutes
- Tags
- devops kubernetes platforms enterprise operations containers CICD
Elevator pitch
Developers don’t need “services” from ops, they need products: continuously innovated platforms that evolve weekly. Once ops toil is removed, ops can focus on their customers’ - development - needs. Using stories & tactics from the real-world, this talk helps launch a platform-as-a-product strategy.
Abstract
Most ops groups can’t give developers what they need. Ops is limited by traditional service delivery mindset and tools. Stability & reliability are now table-stakes when you’re releasing software daily. What developers need now from ops is innovation. Operations has rarely takes this innovation-driven, product approach to providing services, & instead focuses on delivering to specification & limiting SLAs. As with development, ops creates value with continuous operations, product managing their platforms and releasing frequently.
This talk covers how ops groups are transforming from a service delivery mindset a platform-as-a-product approach. With examples from Discover Financial Services, Rabobank, the US Air Force, & others the talk covers the concept, technologies & tools commonly used, & ops tactics needed to kick-off a platform-as-a-product strategy.
Text taken from Coté's PaperCall talk record on 2026-08-10, not captured at submission time. PaperCall keeps one record per talk and reuses it across events, so this is the talk's text as it stands now - it may have been edited since this particular submission. (PaperCall shuts down on 2026-08-31.)
Notes to the CFP reviewers
Not part of the public abstract - this is what the program committee saw and the audience never does.