7 Lessons from 7 Years of Running Platforms
Submitted to NIC Cloud Connect 2023 on . Rejected.
- Level
- 300
- Length
- 60
- Tags
- cloud Best Pratices DevOps
Elevator pitch
In my talk, you'll learn the major mindset shift that makes platform engineering successful: treating developers like customers. I'll use real-life case studies from the past 7 years to cover three important lessons: product manage the platform, do more "marketing" than you realize, and start small then scale up. You'll also get practical tips launching and improving your platforms. Whether you're new to platform engineering or a pro, my talk will give you valuable insights and actionable steps to improve your platform team's performance.
Abstract, as submitted
We can learn a lot from how organizations like Mercedes-Benz, JP Morgan Chase, the US Air Force, and others have built and run their platforms over recent years. This talk covers seven best practices learned at these organizations such as: platform marketing and advocacy, tactics to scale from one team to hundreds, support methods, finding developer bottlenecks and more.
This is the text that went into the CFP form, kept as submitted - not a later rewrite of it. Talks get retitled and reworked between submission and stage, so what was actually delivered may differ.
Notes to the CFP reviewers
Not part of the public abstract - this is what the program committee saw and the audience never does.
Thanks for considering my talk, I really appreciate you taking the time time :)
If it's useful for you, here is my speaking history with records of past talks: https://cote.io/speaking/